Refund and cancellation
We value our customers and intend on keeping healthy relations always. For the same, we are listing below all terms and conditions regarding refund, cancellation or replacement with us.
For Domestic Orders
- Cancellations are not allowed on orders placed by you. We would only replace or exchange the product. In case of replacement or exchange, you will have to send the product back to us.
- In case the product delivered is broken, damaged or a wrong product has reached the source, than we would replace it for you and get the pickup done.
For International Orders
- Cancellations and return is not available.
What are the checks done by Bagdara Farms while accepting (picking up) a exchange product from the customer?
During the pick-up, your product will be checked for the following conditions:
- Correct Product
IMEI/name/image/serial number/article number/bar code should match and MRP tag should be undetached and clearly visible.
- Complete Product
All in-the-box content should be present.
- Unused Product
The product should be unused and unsoiled with non-tampered quality check seals/warranty seals (wherever applicable).
- Undamaged Product
The product should be undamaged and without any tears or holes.
- Undamaged Packaging
Product’s original packaging/box should be undamaged.
What is Bagdara Farms’ Friendly Return Policy?
At Bagdara Farms, we understand how much you value your every purchase. And we are committed to making your shopping experience with us as delightful as possible, by keeping all facts in front of you.
We assure you that all products sold on Bagdara Farms are brand new and 100% genuine. In case the product you received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, our Friendly Returns policy has got you covered.
Possible resolution could be Replacement or exchange for another product.
All this is backed by Bagdara Farms’s Replacement Guarantee.
If you have received an item in a ‘Damaged’ or ‘Defective’ condition or it is ‘Not as Described’ on the website, you may request a replacement at no extra cost. Please check the return policy on the product page when buying or before initiating a return for a replacement. Replacement is subject to availability of stock with us. If the product is out of stock, you will receive a full refund and no questions will be asked.
If you are not satisfied with item delivered to you then, you can request an exchange, all this again, at no extra cost. Be sure to check the Return Policy when buying or before initiating a return for exchange. Exchange is subject to availability of stock with us. If the product is out of stock, you will receive a full refund and no questions will be asked.